Sustainability issues, Scientific Management approach, Staff management and care
Purpose
This business report is the first of two written assignments that provides students with an exercise to assist in their understanding of important areas of enquiry in management, viz.: the issues, concepts, themes and principles associated with managing a business. The assignment assures comprehension of the Course Learning Outcome 1.4 : ‘Identify cultural issues and make recommendations for business practice’, and will assist you to achieve unit learning outcomes 2 and 4 shown in the learning guide.
As indicated in the lectures, a number of issues including structure, the role of people, attention to sustainability and value of studying management have been discussed. This written assignment provides you with an opportunity to demonstrate your level of information literacy and your ability to present a cogent and coherent piece of writing that includes appropriate critical analysis relevant to what is outlined below in terms of this assessment.
Assessment:
1. Read ‘Managing McDonald’s Australia’ (pp.34-36) and McDonald’s scientific management approach (p.47). (Ref: Robbins S, Bergman R, Stagg I, Coulter M, 2015, Management 7, 7th edn, Pearson Australia, Sydney)
2. Visit a McDonalds store and attach a receipt of your visit.
3. Based on the readings and observations from your visit :
Describe McDonalds approach to:
1. Sustainability issues
2. Scientific Management approach
3. Staff management and care
Your response MUST include discussion from the following sources:
Required References that must be cited in text:
Brown, L. 2010, Ethical Supply Chains ‘The New Black’, MHD Supply Chain Solutions, vol. 40. No. 3. May-June pp. 72-75.
https://mcdonalds.com.au/ The official website of Macca’s® Australia. Whether you want the details of what’s in your Big Mac®, or to find your nearest restaurant, this is the place to be.
Wellard, L. Glasson, C. and Chapman, K. 2012 Sales of Healthy choices at fast food restaurants in Australia, Health Promotion Journal of Australia, vol 23,no.1, pp. 37-41.
Additional References required:
In addition to the required sources shown above, you should use AT LEAST TWO other references that you have found. These two additional sources must have been published after 2011.
Note that newspaper articles and Wikipedia are not considered scholarly sources due to issues about peer review of the material presented. However, you can use newspaper articles and Wikipedia to obtain a general understanding on a topic that you are researching. All sources used then appropriate citing and referencing of these sources should be completed as part of your submission.
Format:
Report format: Executive Summary (no more than 200 words which are not part of the word count), Table of Contents, a brief Introduction, a Body with sub headings divided into 1. Sustainability issues, 2. Scientific Management Approach and 3. Staff Management and Care. A brief Conclusion, Reference list (only items that have been cited in text ie No Bibliography) and an Appendix with your receipt scanned in also need to be included.
For more information on formatting citations and reference entries go to ‘Referencing & Citation’ on the UWS Library Website. http://library.uws.edu.au/uws_library/guides/referencing-citation.
Check the additional support area of the Assignments section as we have given you a specific Report Writing Guide.
The report should be well-formatted.. The language used should be formal rather than informal and should be both clear and grammatically sound. Your written text should not include any spelling errors. Avoid using first person except when it actually reiterates personal experience at your site visit. For example saying “My observations about the multicultural and diverse make up of McDonalds staff at Penrith McDonalds was in accord with what Bloggs (2013);James (2014) and Wells and Lindsay (2015), noted about diversity in fast food workplaces”. DO NOT SAY “I saw a number of people of different ethnicities and ages working at Blacktown McDonalds when I visited” (you need to back it up with theory).
Presentation
1. You must insert a FOOTER with your full name (Last, First) and SID. (Go to Insert in Microsoft Word and select Footer and then Edit Footer. Type in your Last, First Name and SID and select Close Header and Footer)
2. Only WORD DOCS will be accepted and marked.
3. The font to be used for this assignment is either Arial or Times New Roman script, 12 point font size, 1.5 line spacing, and left justified.
Length
1,800 words (± 100 words). Avoid lengthy descriptions, particularly of any material presented in lectures, in your text or from other sources. Limit direct quotations, rather paraphrase and use multiple references of what is discussed in your sources. Note this word count does NOT include the Executive Summary, Table of Contents and the References and Appendices sections.. You can only achieve a high standard by writing drafts and editing – do not attempt to write this the night before it is due.
This business report is the first of two written assignments that provides students with an exercise to assist in their understanding of important areas of enquiry in management, viz.: the issues, concepts, themes and principles associated with managing a business. The assignment assures comprehension of the Course Learning Outcome 1.4 : ‘Identify cultural issues and make recommendations for business practice’, and will assist you to achieve unit learning outcomes 2 and 4 shown in the learning guide.
As indicated in the lectures, a number of issues including structure, the role of people, attention to sustainability and value of studying management have been discussed. This written assignment provides you with an opportunity to demonstrate your level of information literacy and your ability to present a cogent and coherent piece of writing that includes appropriate critical analysis relevant to what is outlined below in terms of this assessment.
Assessment:
1. Read ‘Managing McDonald’s Australia’ (pp.34-36) and McDonald’s scientific management approach (p.47). (Ref: Robbins S, Bergman R, Stagg I, Coulter M, 2015, Management 7, 7th edn, Pearson Australia, Sydney)
2. Visit a McDonalds store and attach a receipt of your visit.
3. Based on the readings and observations from your visit :
Describe McDonalds approach to:
1. Sustainability issues
2. Scientific Management approach
3. Staff management and care
Your response MUST include discussion from the following sources:
Required References that must be cited in text:
Brown, L. 2010, Ethical Supply Chains ‘The New Black’, MHD Supply Chain Solutions, vol. 40. No. 3. May-June pp. 72-75.
https://mcdonalds.com.au/ The official website of Macca’s® Australia. Whether you want the details of what’s in your Big Mac®, or to find your nearest restaurant, this is the place to be.
Wellard, L. Glasson, C. and Chapman, K. 2012 Sales of Healthy choices at fast food restaurants in Australia, Health Promotion Journal of Australia, vol 23,no.1, pp. 37-41.
Additional References required:
In addition to the required sources shown above, you should use AT LEAST TWO other references that you have found. These two additional sources must have been published after 2011.
Note that newspaper articles and Wikipedia are not considered scholarly sources due to issues about peer review of the material presented. However, you can use newspaper articles and Wikipedia to obtain a general understanding on a topic that you are researching. All sources used then appropriate citing and referencing of these sources should be completed as part of your submission.
Format:
Report format: Executive Summary (no more than 200 words which are not part of the word count), Table of Contents, a brief Introduction, a Body with sub headings divided into 1. Sustainability issues, 2. Scientific Management Approach and 3. Staff Management and Care. A brief Conclusion, Reference list (only items that have been cited in text ie No Bibliography) and an Appendix with your receipt scanned in also need to be included.
For more information on formatting citations and reference entries go to ‘Referencing & Citation’ on the UWS Library Website. http://library.uws.edu.au/uws_library/guides/referencing-citation.
Check the additional support area of the Assignments section as we have given you a specific Report Writing Guide.
The report should be well-formatted.. The language used should be formal rather than informal and should be both clear and grammatically sound. Your written text should not include any spelling errors. Avoid using first person except when it actually reiterates personal experience at your site visit. For example saying “My observations about the multicultural and diverse make up of McDonalds staff at Penrith McDonalds was in accord with what Bloggs (2013);James (2014) and Wells and Lindsay (2015), noted about diversity in fast food workplaces”. DO NOT SAY “I saw a number of people of different ethnicities and ages working at Blacktown McDonalds when I visited” (you need to back it up with theory).
Presentation
1. You must insert a FOOTER with your full name (Last, First) and SID. (Go to Insert in Microsoft Word and select Footer and then Edit Footer. Type in your Last, First Name and SID and select Close Header and Footer)
2. Only WORD DOCS will be accepted and marked.
3. The font to be used for this assignment is either Arial or Times New Roman script, 12 point font size, 1.5 line spacing, and left justified.
Length
1,800 words (± 100 words). Avoid lengthy descriptions, particularly of any material presented in lectures, in your text or from other sources. Limit direct quotations, rather paraphrase and use multiple references of what is discussed in your sources. Note this word count does NOT include the Executive Summary, Table of Contents and the References and Appendices sections.. You can only achieve a high standard by writing drafts and editing – do not attempt to write this the night before it is due.
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