Technology tools that support recruiting and staffing management

Create a 10-12 slide presentation that includes your findings about Internet recruiting and a job posting for a sales representative position.

Introduction

Note: Complete the assessments in this course in the order in which they are presented, beginning with Assessment 1.

How organizations begin transitioning from recruiting a large pool of qualified applicants to selecting the best applicant for the position is a complex process that changes over time.

Employment selection decisions are significant for managers and organizations. Poor decisions can result in a tremendous loss for the company. Employee performance is critical to organizational effectiveness because an organization will only be as productive as its workers.

Note: Complete the assessments in this course in the order in which they are presented, beginning with Assessment 1.

Preparation

To prepare for this assessment, complete the following:

• Arthur, D. (2012). Recruiting, interviewing, selecting, and orienting new employees (5th ed.). AMACOM.
  • Read Chapters 3 and 4.
  • Review Chapters 1 and 2.
• Read the scenario below.

Scenario

As part of CapraTek\’s human resources team, you have been asked to research other employers and their Internet recruiting practices. This assessment has three parts:

1. Evaluate two employers\’ online application processes.
2. Evaluate two general online job search sites for ease of use and information available.
3. Develop a job description for the CapraTek regional sales representative posting.

Present your information in the form of a PowerPoint presentation deck of 10–12 slides. Ensure your slides are uncrowded, visually appealing, and easy to read.

Requirements

Part 1: Identify two employers of interest with application portals on their websites. Select only employers that allow online applications. Evaluate the user-friendliness of the application process and the value of the general job information found online. Consider whether the job posting provides candidates with information they would want to know about the organization.

Using information from your research, create a PowerPoint slide presentation with bullet points highlighting your key findings. Include the sites\’ links. Add information in the slides\’ notes section addressing the following:

• Articulate the user-friendliness of the online application process for the selected employers.
• Articulate the user-friendliness of the general job search websites.

Part 2: Select two general job search websites (such as CareerBuilder, Indeed, SimplyHired, Monster). You may choose local or specific job sites. Look at the ease of use and the value of the general information provided on these websites.

Create additional slides for your presentation in which you include the links to the two websites and highlight your findings about them. Add information in the slides\’ notes sections that includes the following:

• Compare the quality of the job information for each employer and website from an applicant\’s and employer\’s point-of-view.
• Summarize findings for or against CapraTek using these selected Web sites for posting positions and searching for applicants.

Part 3: Using your job analysis information for CapraTek\’s regional sales representatives, develop a job posting for this position. Make location, salary, and working conditions assumptions as needed. Finish the presentation with slides outlining the essentials for the regional sales representative job description as follows:

• List the necessary qualifications, including educational background, technical experience, skills, and abilities.
• Describe the physical environment and working conditions.
• List the most important duties and responsibilities, with percentage of time spent on each, classifying each duty as essential or non-essential.

Note: The requirements listed here generally describe proficient performance for each of the required criteria. To earn full points for each criterion, be sure to review the assessment scoring guide for details on what constitutes distinguished performance.

Competencies Measured

By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:

• Competency 1: Describe how hiring practices support an organization\’s strategy.
  • Develop a CapraTek job description for use in a job posting.
• Competency 2: Assess approaches for recruiting, selecting, and retaining talent.
  • Compare the quality of the job information for each employer and website from an applicant\’s and employer\’s viewpoint.
• Competency 3: Explore technology tools that support recruiting and staffing management.
  • Articulate the user-friendliness of the online application process for the selected employers.
  • Articulate the user-friendliness of the general job search websites.
  • Summarize findings for or against CapraTek using these selected websites for posting positions and searching for applicants.
• Competency 5: Communicate in a manner that is scholarly and professional.
  • Design slides that are uncrowded, visually appealing, and easy to read.
  • Communicate in a professional manner that is appropriate for the intended audience.

Purpose of performing candidate background checks

Human resource practices that promote positive employee relations and legal compliance

Develop a 5-6 page performance improvement plan that includes legal compliance and risk awareness for a selected HR scenario or your own workplace.

Introduction

By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:

• Competency 2: Analyze human resource practices that promote positive employee relations and legal compliance.
  • Assess legal compliance and awareness of legal risk for the selected HR scenario.
• Competency 3: Explain the components of managing employee performance for organizational and personal success.
  • Describe the goal of the conversation for the selected HR scenario.
  • Articulate personal bias or preconceived assumptions for the selected HR scenario.
  • Develop best practices for delivering performance feedback to employees.
• Competency 6: Communicate professionally with all stakeholders.
  • Summarize the selected HR scenario.
  • Write in a clear, well-organized manner with the required number of resources to support a central idea, with no technical writing errors, as expected of a business professional.

Preparation

For this assessment, assume the role of an HR specialist and develop a performance improvement plan. You may either select one scenario from the Assessment Scenarios [PDF] or you may choose to use your own workplace example.

Requirements

Based on the information provided in either the selected scenario or a workplace example, prepare a plan using subheadings to organize the following assessment requirements:

• Summarize the selected HR scenario. What is the issue to be addressed by the employer with the employee?
• Describe the goal of the conversation for the selected HR scenario. What outcomes are you seeking?
• Articulate personal bias or preconceived assumptions for the selected HR scenario.? How would you try to overcome these biases or assumptions if faced with these feelings in the workplace?
• Develop best practices for delivering performance feedback to employees. Identify at least three best practices that are relevant to the selected scenario.
• Assess legal compliance and awareness of legal risk for the selected HR scenario. What actions would you take to be compliant with the ADA, FMLA, ADEA, or other relevant legislation?

?Additional Requirements

Your assessment should meet the following requirements:

• Length: 5–6 double-spaced pages, including a references page.
• Written communication: Communicate in a manner that is scholarly and professional. Your writing should be:
  • Concise and logically organized.
  • Free of errors in grammar and mechanics.
• Validation and support: Use 3–4 relevant and credible scholarly or professional resources to support your work.
• APA formatting: Format all citations and references in accordance with current APA guidelines.

Competencies Measured

By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:

• Competency 2: Analyze human resource practices that promote positive employee relations and legal compliance.
  • Assess legal compliance and awareness of legal risk for the selected HR scenario.
• Competency 3: Explain the components of managing employee performance for organizational and personal success.
  • Describe the goal of the conversation for the selected HR scenario.
  • Articulate personal bias or preconceived assumptions for the selected HR scenario.
  • Develop best practices for delivering performance feedback to employees.
• Competency 6: Communicate professionally with all stakeholders.
  • Summarize the selected HR scenario.
  • Write in a clear, well-organized manner with the required number of resources to support a central idea, with no technical writing errors, as expected of a business professional.

Grievance process dispute resolution options and protection of employees from retaliation

Create a 12-18 slide PowerPoint presentation describing HR best practices for managing employee relations.

Introduction

By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:

• Competency 1: Define the employee relations function of an organization and human resources\’ role in its development.
  • Identify HR\’s role in building a diverse and inclusive workplace environment.
• Competency 2: Analyze human resource practices that promote positive employee relations and legal compliance.
  • Describe best practices that promote positive employee relations and legal compliance.
• Competency 3: Explain the components of managing employee performance for organizational and personal success.
  • Explain cultural, demographic, and social impacts on workplace performance management.
• Competency 4: Describe the grievance process, dispute resolution options, and protection of employees from retaliation.
  • Explore best practices that effectively manage workplace disputes.
• Competency 5: Examine the impact of labor unions on employee-employer relationships.
  • Examine best practices that improve relationships between unions and employees.
• Competency 6: Communicate professionally with all stakeholders.
  • Describe communication strategies for explaining and implementing workplace best practices.
  • Write in a clear, well-organized manner with the required number of resources to support a central idea, with no technical writing errors, as expected of a business professional.

For this assessment, examine common HR practices affecting employee relations and explain how you will apply them to your current organization. If you are not currently employed, select a former employer and adapt those practices to that organization. Include the following in your PowerPoint presentation, using detailed presenter notes:

• Describe best practices that promote positive employee relations and legal compliance.
  • Identify five HR practices, including one ADR technique and one labor relations practice.
  • Identify employment laws and regulations that may impact the best practices.
• Identify HR\’s role in building a diverse and inclusive workplace environment.
• Explain cultural, demographic, and social impacts on performance management.
• Explore best practices that effectively manage workplace disputes.
• Examine best practices that improve relationships between unions and employees.
  • How do these practices promote HR as a strategic employee relations partner?
• Describe communication strategies for explaining and implementing workplace best practices.
  • What messages could reflect an organization\’s commitment to positive employee relations?

Additional Requirements

Your assessment should meet the following requirements:

• Length: 12–18 PowerPoint slides, including title and reference slides.
  • Select a PowerPoint slide template appropriate for a professional presentation.
  • Include the content of the slides as well as the supporting narrative in the speaker\’s notes.
  • Be sure slide content supports your main points and ideas.
  • Do not overbuild your slides; information that supports what you are saying should appear at the lower portion of each slide as notes.
  • Note: Save your finished PowerPoint presentation in Notes view as a PDF. Instead of File>Save As, use File>Print>Adobe PDF. Look for the Settings dropdown menu to change it from slides to Notes Pages. Be sure you can see both the slides and your notes in the preview of your saved file. Upload only the PDF to this assessment.
• Written communication: Communicate in a manner that is scholarly and professional. Your writing should be:
  • Concise and logically organized.
  • Free of errors in grammar and mechanics.
• Validation and support: Use 5–6 relevant and credible scholarly or professional resources to support your work.
• APA formatting: Format all citations and references in accordance with current APA guidelines.

Competencies Measured

By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:

• Competency 1: Define the employee relations function of an organization and human resources’ role in its development.
  • Identify HR’s role in building a diverse and inclusive workplace environment.
• Competency 2: Analyze human resource practices that promote positive employee relations and legal compliance.
  • Describe best practices that promote positive employee relations and legal compliance.
• Competency 3: Explain the components of managing employee performance for organizational and personal success.
  • Explain cultural, demographic, and social impacts on workplace performance management.
• Competency 4: Describe the grievance process, dispute resolution options, and protection of employees from retaliation.
  • Explore best practices that effectively manage workplace disputes.
• Competency 5: Examine the impact of labor unions on employee-employer relationships.
  • Examine best practices that improve relationships between unions and employees.
• Competency 6: Communicate professionally with all stakeholders.
  • Describe communication strategies for explaining and implementing workplace best practices.
  • Write in a clear, well-organized manner with the required number of resources to support a central idea, with no technical writing errors, as expected of a business professional.

Write a 3-5 page academic paper on cross-cultural leadership and how to resolve a provided workplace scenario.

Competencies Measured

By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:

• Competency 1: Explain how culture influences human resource practices and employee management.
  • Explain why cultural intelligence is important for HR practitioners and other organizational managers.
  • Articulate recommendations to develop cultural intelligence.
• Competency 3: Analyze the impact of cross-cultural communications on employee management in multinational corporations (MNCs).
  • Describe how to respond and overcome the issues presented in this workplace scenario.
• Competency 4: Communicate in a manner that is scholarly, professional, and consistent with expectations for members of the human resource profession.
  • Write in a professional style using APA citations and format with correct grammar, usage, and mechanics.

Preparation

Understanding national culture is a critical piece to conducting business operations around the globe, and HR practitioners must be prepared to take their cultural intelligence and incorporate it into the best practices of managing all HR functions.

This assessment is based on the following scenario:

You and your human resources team work for a high-tech gaming firm in northern California called Fighting Games. Fighting Games has offices across Europe and the Pacific Rim and over 1200 employees in more than 50 countries. Among the biggest challenges the members and leaders of each office face is scheduling meetings in asynchronous time frames. The New York team and the Shanghai team have been assigned to work on the same project. The New York team is leading the story line and the graphics. The Shanghai team is in charge of special effects and overall integration of the game. Meetings are scheduled twice a week. The teams have been meeting, but both teams have been complaining to the executive team. The New York team has been arriving late and running the meetings much longer than they were scheduled to last. This has happened over a dozen times. The relationship between the teams seems strained and not long ago something surprising happened: the Shanghai team canceled a meeting after the New York Team had arrived late to the last three.

Consider the following points as you prepare for your assessment:

• The New York and Shanghai teams are in different time zones, which makes coordinating meetings difficult.
• There are two national cultures involved. Although the American team is multicultural, they have all lived in the United States most of their lives. The Chinese team is composed of all Chinese employees.

Requirements

Write a 3–5 page paper, using correct APA style and format, on cross-cultural leadership and how this situation might be resolved. Include the following:

• Explain why cultural intelligence is important for HR practitioners and other organizational managers.
• Articulate recommendations to develop cultural intelligence. Make three recommendations.
• Describe how to respond and overcome the issues present in this workplace scenario.

Additional Requirements

Your assessment should meet the following requirements:

• Length: 3–5 pages, including references.
• Written communication: Communicate in a manner that is scholarly and professional. Your writing should be:
  • Concise and logically organized.
  • Free of errors in grammar and mechanics.
• Validation and support: Use a minimum of three relevant and credible scholarly or professional resources such as the Wall Street Journal to support your work.
• APA formatting: Format all citations and references in accordance with current APA guidelines.? Refer to Evidence and APA for more information.

Competencies Measured

By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:

• Competency 1: Explain how culture influences human resource practices and employee management.
  • Explain why cultural intelligence is important for HR practitioners and other organizational managers.
  • Articulate recommendations to develop cultural intelligence.
• Competency 3: Analyze the impact of cross-cultural communications on employee management in multinational corporations (MNCs).
  • Describe how to respond and overcome the issues presented in this workplace scenario.
• Competency 4: Communicate in a manner that is scholarly, professional, and consistent with expectations for members of the human resource profession.
  • Write in a professional style using APA citations and format with correct grammar, usage, and mechanics.