What is Customer Relationship Management (CRM) software

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What is Customer Relationship Management (CRM) software

View the following videos on Customer Relationship Management:

(1) Introduction to Customer Relationship Management (CRM)

https://www.youtube.com/watch?v=3JqgiLRhYHw (4:21)

(2) Why CRM?

https://www.youtube.com/watch?v=hmc4kF4o6Ek (2:53)

Please answer the following questions. The answers should be presented in complete sentences and the sentences should be more than just one or two word answers. Be descriptive.

1– Explain what these videos are about.

2– What is Customer Relationship Management software?

3—What are some of the ways that businesses can utilize CRM software? Provide 3 examples and label them as follows: 3a, 3b, 3c.

4—Provide 3 examples that state how you, personally, have interacted with companies using CRM software. Label these examples as: 4a, 4b, 4c.

 

AD-AS diagram GDP Aggregate Demand AD Curve Unemployment Rate Marginal Propensity

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AD-AS diagram GDP Aggregate Demand AD Curve Unemployment Rate Marginal Propensity

Keynesian and Neoclassical Economics Problem Set

This task covers Weeks 8-9 of your textbook. There are 2 questions (Total 100 Points).
Late submission: -10 points/day.
Citation is very important; your sources must be properly cited both within and at the end of the text.
Save your file as: Last name_First initial_Writing1Macro: Example: Steven Smith’s file will be saved as: Smith_S_Writing1Macro. Save the file as .doc or .pdf
Keynesian and Neoclassical Economics Problem Set[1]
Problem 1 (50 Points)
Use the following information to answer questions a through 11:
The graph below shows the AD-AS diagram for Brazil (see attached file).
Suppose that the economy is initially in long-run equilibrium with the price level of 800.
Now suppose that the Aggregate Demand (AD) curve shifts right from AD1 (blue) to AD2 (green).
What is the new GDP in the short-run as a result of this shift?
What is the new price level in the short-run as a result of this shift?
What is the price level in the new long-run equilibrium as a result of this shift?
What is GDP in the new long-run equilibrium as a result of this shift?
What causes the economy to move from the short-run equilibrium to the new long-run equilibrium?
Problem 2
Suppose the economy is operating at potential GDP, something like was the case for the U.S. in mid-2018. The unemployment rate has reached historic lows, suggesting tha
Europe, U.S. export sales decline.
Suppose potential GDP occurs where Y = $10,000 billion. Suppose that the marginal propensity to consume is 0.75. If we assume that both taxes and imports are given then the multiplier formula to estimate the change in GDP. Suppose further that for every one percentage point that GDP falls below potential, the unemployment rate will rise b decrease in exports?

Keynesian and Neoclassical Economics Problem Set

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Keynesian and Neoclassical Economics Problem Set

This task covers Weeks 8-9 of your textbook. There are 2 questions (Total 100 Points).
Late submission: -10 points/day.
Citation is very important; your sources must be properly cited both within and at the end of the text.
Save your file as: Last name_First initial_Writing1Macro: Example: Steven Smith’s file will be saved as: Smith_S_Writing1Macro. Save the file as .doc or .pdf
Keynesian and Neoclassical Economics Problem Set[1]
Problem 1 (50 Points)
Use the following information to answer questions a through 11:
The graph below shows the AD-AS diagram for Brazil (see attached file).
Suppose that the economy is initially in long-run equilibrium with the price level of 800.
Now suppose that the Aggregate Demand (AD) curve shifts right from AD1 (blue) to AD2 (green).
What is the new GDP in the short-run as a result of this shift?
What is the new price level in the short-run as a result of this shift?
What is the price level in the new long-run equilibrium as a result of this shift?
What is GDP in the new long-run equilibrium as a result of this shift?
What causes the economy to move from the short-run equilibrium to the new long-run equilibrium?
Problem 2
Suppose the economy is operating at potential GDP, something like was the case for the U.S. in mid-2018. The unemployment rate has reached historic lows, suggesting tha
Europe, U.S. export sales decline.
Suppose potential GDP occurs where Y = $10,000 billion. Suppose that the marginal propensity to consume is 0.75. If we assume that both taxes and imports are given then
the multiplier formula to estimate the change in GDP. Suppose further that for every one percentage point that GDP falls below potential, the unemployment rate will rise b
decrease in exports?

Your task is to devise an innovative service that can leverage the post COVID-19 economy benefits from any one of the above sectors

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Your task is to devise an innovative service that can leverage the post COVID-19 economy benefits from any one of the above sectors

Your task is to devise an innovative service that can leverage the post COVID-19 economy benefits from any one of the above sectors be it retail, health, food and restaurants, and /or hospitality. Your company is a consultancy firm who has to devise a new service that can leverage the post covid-19 economy benefits so that it can provide more accessible and flexible services to its customer base (Focus on 1-2 aspect of customer service only with several stakeholders involved). Choose any one of the four sectors – health, hospitality, food and/or retail services.
You have been asked to create an artefact/video detailing the configuration/map of the existing end–to-end service value network of this new company (Task 1) and a report that details the challenges faced in devising the new offering
My Topic is: Ghost Kitchens (attached)
As this is group work.. your only job is to write the following:
– 300 words introduction into the topic
– 400 words executive summary
– 300 words conclusion

Internet Privacy Ethics Assignment

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Internet Privacy Ethics Assignment
Ethics Assignment

In this assignment, you will research a complicated ethical situation. The position you are asked to take may or may not match your own personal beliefs, but your research and use of logic will enable you to represent whichever view is assigned.

You will work with your group members. Together the group will agree on an ethical solution.

Pre-work

  1. Read this document: Chapter 3 – Ethics
  2. View this TED talk on How Tech Companies Deceive You into Giving Up Your Data and Privacy(Links to an external site.)
  3. Review this infographic: Internet Privacy: How Much Data Does the Net Hold on You?(Links to an external site.)
  4. Read this article on Internet Privacy before starting the project: An Ethical Approach to Data Privacy Protection

Team Work

  1. Your instructor will be assigning each group a device or software application. Your group will then need to read and evaluate the privacy policy.
  2. Using Microsoft Word,
    • Each member answers and explains the following question:
      • What is your core ethical belief concerning Internet privacy, especially regarding the collecting of personally identifiable information?
    • As a group, write a summary of the privacy terms for the device or software app.
      Remember:to summarize, you must read a passage closely, finding the main ideas and supporting ideas. Then you must briefly write down those ideas in a few sentences or a paragraph. If you are not sure how to write a summary, look at How to Write a Summary (Links to an external site.) from Lumen.
  3. In the same document, on a separate page of the document (hint: use Page Break), answer these questions regarding ethical concerns from the standpoint of the user of the software or app:
    • Which categories of personal and private information can be gathered?
    • Can personal details obtained be used for other purposes such as used in commercials or ads?
    • Are individuals notified by the company if they use personal information?
    • Is this data shared with third party companies? Are these companies identified?
    • Can an individual stop using the website and request the company to remove their data from their database?
    • How long will this data be stored?
  4. Now look at the privacy terms from the standpoint of the business that created the device or software app. Provide three pros and three cons in a table format. For help in creating a pros and cons list, take a look at 10 Tips for Better Pro-Con Lists(Links to an external site.).
  5. Team members should present their case to the class along with the summary and resolution they developed, concerning these two questions:
    • Can users have smart devices or software apps that offer us great conveniences while preserving our fundamental right to privacy?
    • Who is ultimately responsible for controlling our privacy: users or the companies that make the devices or the software apps?
  6. For grading purposes, each team member must upload the complete document to Discussions in Canvas by the due date. Include the full name of each member of the team along with the course section number and the date.

https://www.ted.com/talks/finn_lutzow_holm_myrstad_how_tech_companies_deceive_you_into_giving_up_your_data_and_privacy#t-718267

https://www.whoishostingthis.com/blog/2013/05/29/internet-privacy-infographic/

 

 

Writing Business Proposal Excellent Business Proposals

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Writing Business Proposal Excellent Business Proposals

This module is the halfway point in the course, and based on your experiences and what you’ve learned so far, you should be in a good position to pick a finance topic of particular interest to you or of particular relevance to your work and career goals.

The discussion activity for Module 5 gets you started on a simple research project (one to two pages) on a topic of your choice. The research paper itself is due at the beginning of Module 7 in Discussion Forum 5 (see Course Calendar for due date). Here are the steps to follow:

1. Choose a finance topic of particular interest to you or of particular relevance to your work or career goals.

2. Using an Internet search engine such as Google (www.google.com) or one of the full-text online databases available to Thomas Edison State University students through the myEdison portal (see Research Tips at the end of this activity), begin researching your topic.

3. In Discussion Forum 3, post a short project proposal in which you identify the topic of your research paper, your reasons for choosing this topic, and the online resources or types of resources you intend to use (maximum of three resources). Please title your posting “Research Proposal/[Your Name].” Post your project proposal by the date indicated in the Course Calendar.

4. Read and comment on at least two your classmates’ postings by the date indicated in the Course Calendar.

5. Continue researching your project. Your final, documented paper is due at the beginning of Module 7 in Discussion Forum 5.

Research Tips
A lot of information is available on the World Wide Web, but, as you probably have already discovered, not everything you find and read on the web is accurate, reputable, and reliable. In searching the web for information, you must exercise discrimination. Use this proposal stage of the research topic to identify possible sources of information and to receive feedback from your mentor and classmates on the reputability of the sources you identify.

Besides using an Internet search engine to find information on the web, consider searching for suitable articles in one of the full-text databases available through the myEdison portal. Two such databases are the ABI Inform database powered by ProQuest and the Academic Search Premier database provided by EBSCOhost. After logging into the portal, locate the My Resources block. Links to EBSCOhost and ProQuest can be found under the Educational tab.

You can also access full-text databases and other electronic resources and online services via the New Jersey State Library(www.njstatelib.org). To do so, you will need a valid NJSL library card, which, as a Thomas Edison State University student, you may obtain online for free. To register for a library card, please click here.

Finally, when writing your research paper, you must use documentation to identify the material drawn from your readings. This is a basic requirement of research writing, to make sure that you give proper credit to your sources of information and do not pass off someone else’s work as your own, intentionally or unintentionally. Failure to use proper documentation is considered plagiarism, a serious breach of academic honesty.

My research paper will show the importance of writing a business plan with an emphasis on writing the financial section.
In the past, I have assisted a church and a robotics team in attaining their 501C3 Non-profit status from the government. Planning was critical process. I see so many new businesses launching via social media and I’d like to make myself available to assist a new company in planning for a successful future.
https://www.inc.com/guides/business-plan-financial-section.html
https://www.nolo.com/legal-encyclopedia/need-business-plan-reasons-29758.html#:~:text=Reasons%20to%20Create%20a%20Business%20Plan&text=provide%20an%20estimate%20of%20your,you%20can%20expect%20to%20reach

Macroeconomics of Apple

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Macroeconomics of Apple

Students will conduct independent research using online and library resources for the selected company or organization. Then, students will submit at least a one- page summary containing a brief industry/company history, and a brief industry/company overview. Also, the paper should define basic nationwide macroeconomic indicators as well as find time series data for the last 10 to 15 years and time series data for firm-level
indicators.

Business Transformation and Change

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Business Transformation and Change

There are 8 questions in total, and each requirement must be written clearly. At least 200 words per question.
Analyse the dimensions of leadership and their relationship to change and the challenges inherent in implementing change.
Evaluate the methods of measuring the progress and success of change programmes.

Question：

1. Identify and explore in detail, four (4) core skills of an organisation development practitioner or change leader. (each skill listed – 1 mark; explain each skills – 3 marks each)

2. Identify and illustrate five (5) challenges that organisations face when implementing a change. (identify each challenge – 1 mark; explain each challenge – 3 marks each)

3. Explain, using four (4) examples each of the advantages and disadvantages of employing internal versus external change management consultants. (internal consultants – Advantages 4 marks / Disadvantages 4 marks; external consultants – Advantages 4 marks / Disadvantages 4 marks)

4. Describe with the use of examples, two (2) methods of measuring/evaluating the success of a particular change process. (identify each method -1 mark; explain each method – 2 marks)

5. Using a relevant example, define and discuss resistance to change and how you would you overcome it as a change leader. (definition – 2 marks; discussion – 4 marks)

6. Energising, inclusive, resolute and commanding are four dimensions of leadership. Define them and explain with examples, their relationship to change management. (each definition – 2 marks; each discussion – 4 marks)

7. With the aid of an example, apply Force-Field Analysis in relation to change management. (definition – 2 marks; discussion – 4 marks)

8. With the aid of an example, apply the concept of discontinuous change? (definition – 2 marks; discussion – 4 marks)

Characterizing Risk and Return

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Characterizing Risk and Return

Respond to the questions and complete the problems.

Questions

In a Word document, respond to the following. Number your responses 1–3.

Define risk, and explain how it is measured.
Identify a source of firm-specific risk. What is the source of market risk?
Explain what the coefficient of variation measures.
Use references to support your responses as needed. Be sure to cite all references using correct APA style. Your responses should be free of grammar and spelling errors, demonstrating strong written communication skills.

Problems

In either a Word document or Excel spreadsheet, complete the following problems.

You may solve the problems algebraically, or you may use a financial calculator or an Excel spreadsheet.
If you choose to solve the problems algebraically, be sure to show your computations.
If you use a financial calculator, show your input values.
If you use an Excel spreadsheet, show your input values and formulas.
In addition to your solution to each computational problem, you must show the supporting work leading to your solution to receive credit for your answer.

Two years ago, Conglomco stock ended at $73.02 per share. Last year, the stock paid a $0.34 per share dividend. Conglomco stock ended last year at $77.24. If you owned 200 shares of Conglomco stock, what were your dollar return and percent return last year?
Calculate the coefficient of variation for the following three stocks. Then rank them by their level of total risk, from highest to lowest:
Conglomco has an average return of 11 percent and standard deviation of 24 percent.
Supercorp has an average return of 16 percent and standard deviation of 37 percent.
Megaorg has an average return of 10 percent and standard deviation of 29 percent.
Year-to-date, Conglomco has earned a −1.64 percent return, Supercorp has earned a 5.69 percent return, and Megaorg has earned a 0.23 percent return. If your portfolio is made up of 40 percent Conglomco stock, 30 percent Supercorp stock, and 30 percent Megaorg stock, what is your portfolio return?

Using semi-annual compounding what is the yield to maturity on a 4.65 percent coupon bond with 18 years left to maturity that is offered for sale at $1025.95 Assume par value is $1000 

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Using semi-annual compounding what is the yield to maturity on a 4.65 percent coupon bond with 18 years left to maturity that is offered for sale at $1025.95 Assume par value is $1000 

Respond to the questions and complete the problems.

Questions

In a Word document, respond to the following. Number your responses 1–4.

Explain what a call provision enables bond issuers to do. Why would bond issuers exercise a call provision?
Define a discount bond and a premium bond. Provide examples of each.
Describe the relationship between interest rates and bond prices.
Describe the differences between a coupon bond and a zero coupon bond.
Use references to support your responses as needed. Be sure to cite all references using correct APA style. Your responses should be free of grammar and spelling errors, demonstrating strong written communication skills.

Problems

In either a Word document or Excel spreadsheet, complete the following problems.

You may solve the problems algebraically, or you may use a financial calculator or an Excel spreadsheet.
If you choose to solve the problems algebraically, be sure to show your computations.
If you use a financial calculator, show your input values.
If you use an Excel spreadsheet, show your input values and formulas.
In addition to your solution to each computational problem, you must show the supporting work leading to your solution to receive credit for your answer.

Compute the following:

Assuming semi-annual compounding, what is the price of a zero coupon bond that matures in 3 years if the market interest rate is 5.5 percent? Assume par value is $1000.
Using semi-annual compounding, what is the price of a 5 percent coupon bond with 10 years left to maturity and a market interest rate of 7.2 percent? Assume that interest payments are paid semi-annually and that par value is $1000.
Using semi-annual compounding, what is the yield to maturity on a 4.65 percent coupon bond with 18 years left to maturity that is offered for sale at $1,025.95? Assume par value is $1000.