To Train or Not to Train
To Train or Not to Train
Case Study – To Train or Not to Train
Background Information
Towanda Michaels is the human resource manager at a medium-size pet supply wholesaler. Casey Cleps is a salesperson at the organization and a valuable member of the team. In fact, last year, his sales brought in about 20% of the company revenue alone. Plus everybody likes Casey. He is friendly, competent, and professional.
Training is an important part of the company, and an e-mail was sent last month that said employees needed to complete the required safety training by July 1 or they would be let go. It is July 15, and it has just come to Towanda’s attention that Casey has not completed the online safety training that is required for his job.
When she approached him about it, he said,
“I am the best salesperson here. I can’t waste time doing training. I already know all the safety rules anyway.”
Would you let Casey go, as stated in the e-mail? How would you handle this?
Case Analysis: Guidelines
Your analysis of this case should consist of 4 paragraphs.
Paragraph 1: Summarize the problem and identify 2 potential solutions.
Give a clear explanation of your understanding of the problem
Share two potential solutions to the problem in the last sentence of the first paragraph.
Paragraph 2: Analyze the first potential solution.
Fully explain the first potential solution.
Identify the benefits of this potential solution.
Identify the drawbacks of this potential solution.
Paragraph 3: Analyze the second potential solution.
Fully explain the second potential solution.
Identify the benefits of this potential solution.
Identify the drawbacks of this potential solution.
Paragraph 4: Recommendation
Identify the potential solution you would use.
State why you would use this potential solution.
State what actions you would undertake to eliminate any negative impact.
