Thinking about a communication process in your workplace

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Thinking about a communication process in your workplace

The assessment for this module requires you to write an analytical, reflective paper of 2000 words. The paper will be written by you after you have followed a process of exploring a professional communication process that you believe needs to be further developed in your workplace*.

Follow the steps below to think through the communication process you have identified (we suggest you make notes of your thinking as you follow the steps):

  1. Write down a description of the communication process that you have chosen and which you believe needs to be improved in your workplace. Work through the elements of thought in thinking through the communication process.
  2. Jot down any issues, questions, or problems with the communication process in your workplace from your experience with the communication process.
  3. Conduct a literature search to find out what the best practice is for that workplace communication process.
  4. Compare the best practice you have identified from the literature with what happens in your workplace. Add the things you identify to the list you made in Step 2.
  5. Jot down a number of ways in which the communication process might be improved and why you think so. Make a note of any literature that supports your ideas.
  6. Make some notes about ways in which changes might be implemented to improve the communication process in your workplace.

When you have followed all these steps and finished your notes, move on to the next activity.

Remember, the purpose of this assignment is:

  1. To critically evaluate the communication process you have chosen in your workplace
  2. To demonstrate to us that you understand the nature of critical thinking by making sure that your writing reflects the elements of thought. Remember to refer to the Miniature Guide (2019), particularly pages 16 and 17 (titled: A Checklist for Reasoning).

Please Note:

The communication process you choose for the assignment does need to have a health care focus (an example of an inappropriate choice would be a communication process between finance staff in a health care facility).