Writing a Positive Letter

Your client, USAWebTV, has informed you that they are adding three channels to their lineup. The channels include the NFL Network, Sprout (children’s programming), and the Food Network. They want to come up with a notification for customers the share the good news. Here are the key points to remember in the notification letter: Not only is this an opportunity to share good news, but an opportunity thank customers and enhance customer retention Provide details on the programming/benefits of the three new stations Make the impression that this is the kind of good news they should expect from the USAWebTV

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